About the job

MEXC Global is one of the fastest-growing global digital asset exchanges by trading volume and users, serving a mission to empower people around the world to achieve financial success through crypto. MEXC Global is known as the “Vietnam hunter” in the crypto space and is the go-to listing partner for many high-growth crypto projects in their early stages. Are you looking to be a part of the most influential company in the blockchain industry and contribute to the cryptocurrency revolution that is changing the world? Then this position is for you!

Job Description (merchants mainly)

• Processing P2P and OTC orders (merchants mainly: Telegram, Zalo group, channel users to buy coins group);
• Process P2P Order Appeal (assist merchants to formulate email content and send it to online Customer Service);
• Remind merchants to P2P orders;
• Record P2P and OTC unprocessed orders to company system;
• Monitor whether merchant advertisements meet order requirements;
• Assist users requests the reasons for not being able to place an order.

Job Requirements

• Have experiences of customer service fields (in crypto field is a plus);
• Have callcentre or online customer service experience;
• Professional in Chinese, English and Vietnam-ese;
• Willing to work shifts (Total 3 shifts) - About 10 nights shift/month.

Why work with us?

• Totally remote job, so you can work from any where;
• We are super helpful and friendly;
• High Salary (From US$ 1000, based on working experiences);
• Allowance for night shift: US$ 30 per each working night.