Everyrealm is looking for a Cloud Platform Engineer to play an integral part in building and scaling our immersive media and social gaming platforms. This position may be fully remote or in New York City and reports the Executive Vice President of Engineering and Information Security.

About Everyrealm:

Everyrealm is an immersive media company that develops and invests in businesses related to virtual worlds, social video gaming, and the metaverse. Everyrealm is behind popular virtual-community-driven projects such as The Row and Fantasy Islands, as well as the upcoming social video games Narcos: Metaverse and Hometopia. Everyrealm also operates Bedlam, an esports guild and tournament platform.

Responsibilities

• Manage Jumpcloud users, devices, and device management policies. Create single sign on and conditional access policies as required for compliance. Implement SAML integration and single sign on for corporate SaaS services. Support users with device management issues.
• Leverage open source observability tooling (Prometheus, Grafana, OpenTelemetry) to monitor AWS infrastructure metrics, application logs and traces and SIEM events. Support the identification of application and infrastructure bottlenecks. Create custom dashboards to meet monitoring objectives. Manage alerts and work with development teams to understand critical security issues.
• Use AWS services - such as Inspector, Config, Security Hub, and Guardduty - to improve the security posture and detect anomalies. Manage AWS Organizations (Service Control Policies and Organizational Units) and IAM (Role based access, least privilege access) to enforce best practices.
• Leverage AWS Backup, S3 replication, and AWS service solutions to meet failover and disaster recovery objectives.
• Manage Github Actions and CI/CD capabilities.
• Develop and maintain Terraform libraries to manage product and gaming infrastructure on AWS. Develop, maintain, and adopt AWS CDK patterns to support application development teams.
• Support production incidents and outages, performing root cause analysis and implementing preventative measures.
• Other responsibilities as deemed necessary to support our cloud environments.

Requirements

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• At least 7-10 years of experience in platform engineering, systems administration, or a related field.
• Extensive experience with Amazon Web Services (AWS).
• Strong understanding of network protocols, security best practices, and data storage solutions.
• Proficiency in at least one scripting language such as Python, Bash, or Ruby. We also leverage AWS CDK, so Javascript/Typescript is also useful
• Experience with automation and configuration management tools such as Terraform and AWS CDK.
• Ability to design, implement, and maintain scalable, highly-available systems and infrastructure.
• Strong problem-solving and critical thinking skills, with the ability to troubleshoot and resolve complex technical issues.
• Excellent verbal and written communication skills, with the ability to effectively collaborate with cross-functional teams.
• Familiarity with Agile development methodologies and experience working in a DevOps environment.
• Understanding of containerization and orchestration technologies such as Docker.
• Familiarity with modern software development practices such as continuous integration and delivery, and infrastructure-as-code.
• Experience with mobile device management (MDM) solutions and laptop deployment technologies such as Jumpcloud.
• Familiarity with laptop backup, encryption, and remote access solutions.
• Ability to manage and maintain the image of corporate laptops to ensure that they are secure and up-to-date with the latest security patches and software.
• Experience with managing software deployments and updates on laptops.
• Understanding of laptop security best practices and ability to enforce compliance with company security policies.
• Familiarity with inventory management systems and ability to maintain accurate inventory of all corporate laptops and their components.
• Experience working with procurement and IT security teams to source and purchase new laptops and accessories.
• Ability to evaluate and recommend solutions for laptop backup, encryption, and remote access solutions.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term & Long Term Disability
• Wellness Resources
• Stock Option Plan
• Family Planning and Fertility Benefits
• Adoption Assistance
• Employee Token Plan
• Stock Option Plan
• Salary Range $145,000 - $165,000